399bad Privacy Policy — Our Commitment to Protecting Your Information
This page provides a full explanation of how 399bad collects, uses, and protects your personal information. Please read the entire policy carefully before using the platform.
Last Updated: June 2026Information We Collect
We collect various types of information when you register and use the 399bad platform. This is done solely to improve our services, ensure security, and deliver the best experience for users in Bangladesh.
The information we collect includes:
- Account Information: Your name, email address, mobile number, date of birth, and national ID details (where verification is required).
- Device & Browser Information: Your device type, operating system, browser version, IP address, and session duration.
- Payment Information (BDT): Mobile banking number (e.g. bKash, Nagad), transaction amount and timestamp — however, full PINs or passwords are never stored.
- Cookies & Usage Data: Which pages you visited, how long you stayed, and which games or services you showed interest in.
We do not collect any personal information beyond what is described above, and we always aim to keep the scope of data collected to a minimum.
How We Use Your Information
399bad uses collected data only for specific, legitimate purposes. Our primary goal is to make your platform experience safe, seamless, and personalised.
The main purposes for which we use your data are: creating your account and completing identity verification; processing deposit and withdrawal transactions; detecting fraudulent activity to keep the platform secure; sending promotions and offers tailored to your preferences (which you can opt out of at any time); and providing customer support.
Your information is never sold to advertisers or unrelated third parties. 399bad believes users should have full control over their personal data.
Cookies & Tracking Technologies
Our platform uses cookies and similar tracking technologies to function properly. Cookies are small data files stored in your browser that help remember your preferences and session information on future visits.
We use three types of cookies: Essential Cookies (essential for login and security), Functional Cookies (to remember your language preference and user settings) and Analytics Cookies (for monitoring platform performance). Analytics cookies require your consent, and you can manage cookie settings through your browser at any time.
Disabling cookies may limit certain platform features, though core services will remain accessible. We never allow third-party advertising network cookies on our platform.
Data Retention, Security & Third Parties
399bad stores all personal data using industry-standard encryption. Payment information is held on specially secured servers and verified through regular security audits. Even after your account is deactivated or closed, data may be retained for the period required under Bangladeshi law.
In limited circumstances, we may share information with trusted third parties: payment processing providers (such as mobile banking operators), government authorities where legally required, and technical service providers operating under strict confidentiality agreements. Outside of these cases, your data is never shared.
In the event of any security breach affecting our systems, we will notify affected users as quickly as possible and take all necessary steps. The security of your data is our highest priority.
User Rights & Data Control
Every 399bad user holds specific rights over their own data. We respect these rights and process any related request promptly.
Your key rights are:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect or incomplete, you may submit a request to have it corrected.
- Right to Erasure: In certain circumstances, you may request that your data be deleted; however, some information may need to be retained due to legal obligations.
- Right to Object to Processing: You can opt out of your data being used for marketing purposes at any time.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
Policy Updates & Contact
399bad reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, or wish to make a request regarding your data, please contact our support team. Our privacy email address is: privacy@399bad.pro. We take every request seriously and aim to respond in a timely manner.
Answers to common privacy-related questions are also available on our FAQ page. 399bad is committed to complying with all applicable data protection regulations in Bangladesh.
Your Privacy, Our Responsibility
Once you've read the policy, join 399bad and enjoy a safe, transparent gaming experience. If you have any questions, visit our FAQ page.